Help & Support
Membership
Click 'Join UPM' on the website homepage to see membership options. Then, click 'join' on your chosen membership option to access the payment portal. Alternatively, you can contact nrumpaisum@globalwaterintel.com to discuss membership.
You can also use the same methods to renew your membership.
We offer four memberships
- A Basic Membership will allow access to the platform for up to 5 users.
- A Corporate Membership will allow access to the platform for an unlimited number of users.
- Tier 1 Community Partnerships allow access for up to 5 members, with extra brand visibility and promotion of company materials.
- Tier 2 Community Partnerships allow access for unlimited members, with extra brand visibility and promotion for company materials.
Find out about membership here or ask nrumpaisum@globalwaterintel.com about Community Partnership options.
Click 'Join UPM' on the website homepage, and then click 'join' on your chosen membership option to access the payment portal. You can also go to click 'Your account' to find out when your membership expires and click 'renew membership'.
Alternatively, you can contact nrumpaisum@globalwaterintel.com to discuss membership.
Access to the UPM platform includes unlimited access to past resources, including technical presentations and webinars. Members also can attend UPM Community Events. In addition, the offering includes unparalleled networking opportunities with a select hub of professionals.
The membership does not include UPM University enrolment or UPM annual conference attendance.
Personal Profile
Insight posts
Business profile
Firstly, you may need to check if your company is listed under a slightly different name, or under a parent company.
If your company has under 5 people, it may not be listed.
If your company is not listed, but you feel it should be listed, please contact orla.mccoy@globalwaterintel.com
Community Partners have complete control over their own company profile, including description, tags, and any promotional material. Profile Managers will be able to edit by going to 'Your Account' and 'Edit your Company Profile'.
Members without a Community Partnership cannot edit their own profiles. However, if you think something on your profile is out of date, inaccurate, or if any important aspects are missing, please email orla.mccoy@globalwaterintel.com
Events
UPM University
Resources
Please make sure you have selected the right option in the Resources tab. Technical papers and keynote speeches from the annual conference will be in 'Conference Library'. Written technical papers will be in 'Articles'. Webinars that are held year-round will be present in 'Community Events'.
If there is a specific resource you are unable to find, please email orla.mccoy@globalwaterintel.com for help.
Privacy
If you are logged in, you can reset you password by clicking 'Your account', then 'Edit your profile', and then scrolling down to change your password.
If you are not logged in and cannot remember your password, you can click the password reset link, or if this does not work, email contact@ultrapuremicro.com
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Getting Started
Complete your profile
The UPM Platform is built on community, with other members able to browse your profile and reach you directly. It is essential that your platform profile accurately reflects who you are, what you do, what your company offers, and how you can work together, and is the first step in building relationships with key industry players.
Follow the basic steps below to fully complete your UPM Platform profile and start reaching out to fellow industry professionals.
- Login to your UPM Platform account. Visit https://www.ultrapuremicro.com/users/sign_in and login using your email and password. If you've forgotten your password, you can easily reset it by clicking the 'Forgot your password?' link on the sign in page.
- Access your profile - in the top right you will see a green menu that says 'Your Account'. Click here and then select 'Edit your profile'.
- Here you can add your profile photo, update your bio, check your job title, check your location, and select your interests from the drop down list. Make sure you click 'Update' at the bottom of the page to save your changes.
IMPORTANT: You may also see a red banner at the top of your screen (shown below), please follow the instructions to change the visibility of your account. If your account is left as 'Private', other members will not be able to view you on the platform or reach out to you via the messaging system.
View UPM Members
- Login to your UPM Platform account. Visit https://www.ultrapuremicro.com/users/sign_in and login using your email and password. If you've forgotten your password, you can easily reset it by clicking the 'Forgot your password?' link on the sign in page.
- Click the orange Members tab, and select 'People' - Here you can browse a full directory of our UPM Community Platform members and click their name to find out more about them.
- Click the 'Send message' button on a member profile to start a conversation - A chat window will automatically pop up at the bottom of your screen. Members receive automated emails notifying them when they have unread messages on the platform.
- To return to any of your conversations, click the small 'Messaging tab' at the bottom of any page. This will pop open to show a list of all of your chats. The colored dot next to the profile photo of each member denotes their status as online (green) or away/offline (orange).
If you have any questions or problems with the messaging system on ultrapuremicro.com, you can reach out to any member of the UPM team on the platform or email contact@ultrapuremicro.com.
UPM Companies
- Click the orange Members tab, and select 'Companies' - Here you can browse a full list of companies in the UPM company database. Companies featured at the top of this page displaying a company logo are partner companies and have an enhanced profile. Enhanced profiles contain more information about the company's services and products, to help you better understand their role in the supply chain.
- Click 'View' to see the full company profile - Here you can see where the company is located, the company 'about' section, their list of services, any community badges, and an option to message a company representative.
- View the event presentations, company materials and employees for the company - Each company automatically features the conference and event presentations given by their employees, as well as supplementary information about what the business does, and a list of employees who are UPM Community Platform members.
Click the 'Employees' button to switch to the Employee view.
- View the services the company provides - Some companies will have multiple 'Services' tags. The purple tag shows the parent category - these break down further into the orange tags, and then further again into the yellow tags. For example, this company supplies Critical Components & delivery systems, as part of their work in Ultrapure water production & management. This identifies the company as a Technology & equipment supplier.The companies section of the UPM Community Platform is a great starting point to explore key players in the microelectronics industry and to engage with those partners who can help you achieve your business goals.
Utilise the EcoSystem tool
- Click the purple 'EcoSystem' tab - You can select more than one. Here you can see the 'OEM systems suppliers' category. UPM Community Partners are displayed in the top row with their company logo.
- Select a category to explore companies within it - Here you can see the 'OEM systems suppliers' category
- Select a sub-category - In the box on the right select from a drop down menu. This will show you additional categories within OEM systems suppliers like 'Ultrapure water production & management' and 'Water management & waste streams treatment & reuse'.
You will then see companies within that sub-category.
- Select a further sub-category - Some categories can be broken down further. Again, in the box on the right select from a drop down menu. This will show you additional categories within your selection.
- Select a company to find out more and contact them - Each company listed on the UPM platform has a list of Services. You can click through these categories to see other companies that provide this service. From here you can explore the company's profile.
Explore resources
First, select the yellow Resources tab from the navigation menu:
Select the kind of resource you would like to view: Conference Library, Articles, or Webinars
This section includes a directory of all UPM annual event conference materials from 2015 onwards and is updated each year following the annual conference with presentations and session recordings.
This section includes technical papers written by industry experts. These longer reads are written in a journal style, and are peer-reviewed to ensure high quality insights and data is being provided.
This section includes recordings and presentations from community events, such as the recent PFAS webinar in January 2022.
Each resource includes a date, description, a detailed list of the companies and authors involved in the presentation/recording/material, and tags for the major themes. You can search by any of these items, as well as click through to the profiles of the authors. Don't forget, you can use the messaging system to reach out to authors directly with any questions.
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